Could something as simple as the charts we use affect the decisions we make? Yes, according to our Visual Signals survey research. See more
I love the comments I get from people who see a Causal Decision Canvas for the first time.
Once they get to grips with the cause-effect concept they start exploring the Canvas. They’re drawn into the story of the whole system, the dynamic structure, the feedback loops. See more
‘Transformation’ must be near the top of the list of most overused business language. It sounds so grandiose, so important and yet has no universal meaning. Could the hype hitched to this bandwagon even devalue the work of people trying to make the world better? See more
Over Christmas the kids decided to count stuff in the house.
Perhaps they were bored with their Christmas presents already or were just missing school. Who knows?
Is there something we can learn from the experience of a five and seven year old about measuring things? See more
When it comes to improving performance, KPIs are still a dark side of management practice. Illuminated by behavioural economics, intrinsic motivation and systems thinking, how can KPIs be made better?
See the warning signs early and avoid these KPI traps … See more
How visual analytics from Measureology and the Vanguard Method for service improvement are a powerful combination. See more
Should a person be rewarded or punished for a random event? I bet most people would say “No” and yet organisations do it routinely with their KPIs. Could this be happening right now in yours?
There are situations where measurement is rejected with the claim that it isn’t accurate enough. There may be underlying motivations for this resistance – a fear of judgement perhaps – but challenging accuracy could mean that the concept of measurement itself is misunderstood. See more
When an IT function set out to transform itself from an ugly duckling into a swan it wanted to make its ‘Silent IT’ strategy visible to the business.
Why would software developers think that business leaders want a dashboard like the one on their racing car, speedboat, aeroplane or moped? See more