I love the comments I get from people who see a Causal Decision Canvas for the first time.
Once they get to grips with the cause-effect concept they start exploring the Canvas. They’re drawn into the story of the whole system, the dynamic structure, the feedback loops. See more
‘Transformation’ must be near the top of the list of most overused business language. It sounds so grandiose, so important and yet has no universal meaning. Could the hype hitched to this bandwagon even devalue the work of people trying to make the world better? See more
How visual analytics from Measureology and the Vanguard Method for service improvement are a powerful combination. See more
If you’ve had any exposure to continuous improvement thinking you’ll probably be familiar with the Fishbone Diagram. See more