How visual analytics from Measureology and the Vanguard Method for service improvement are a powerful combination. See more
Should a person be rewarded or punished for a random event? I bet most people would say “No” and yet organisations do it routinely with their KPIs.
There are situations where measurement is rejected with the claim that it isn’t accurate enough. But challenging accuracy could mean that the concept of measurement itself is misunderstood. See more
Why would software developers think that business leaders want a dashboard like the one on their racing car, speedboat, aeroplane or moped? See more
Stephen Few is respected for his unflinching critique of poor dashboard design and he inspired me to look at dashboards through a different lens.
This chart has been served up on LinkedIn recently and will no doubt have data visualisation purists choking. See more
Everyone has something they call a dashboard don’t they? As long as there’s a display full of pretty traffic lights and speedometers then the dashboard box is ticked. Or is it? See more
Ask a psychologist or a Bayesian statistician and they will tell you that risk is subjective. The chance of a big bad thing happening is seen through the lens of the individual, fashioned from their personal experiences and lodged in their mental models. See more
Serendipity is finding something valuable by chance, a fortuitous discovery. Serendipity in business could mean tripping over the next Google by accident. Or spotting an opportunity you weren’t looking for in a corporate blind spot. See more