Over Christmas the kids decided to count stuff in the house.
Perhaps they were bored with their Christmas presents already or were just missing school. Who knows?
Is there something we can learn from the experience of a five and seven year old about measuring things? See more
When it comes to improving performance, KPIs are still a dark side of management practice. Illuminated by behavioural economics, intrinsic motivation and systems thinking, how can KPIs be made better?
See the warning signs early and avoid these KPI traps … See more
There are situations where measurement is rejected with the claim that it isn’t accurate enough. There may be underlying motivations for this resistance – a fear of judgement perhaps – but challenging accuracy could mean that the concept of measurement itself is misunderstood. See more
KPIs should give a team the feedback they need to drive performance towards some important strategic goal. So why is it that KPIs are so often a bit, er, featherweight?