We are bombarded daily by claims about the world. Politics, health, activism, advertising on every media channel. Sometimes claims are dramatic and attention-grabbing. Some are deliberately adversarial and inflammatory. Others have serious research behind them. Which should we pay attention to?
I saw Volkswagen’s digital dashboard for the first time recently.
Our chimp-brains may be wired for intuition and action but a causal model helps us listen to the language of change: variables.
The terms ‘leading’ & ‘lagging’ are often used in relation to performance indicators. Confusingly, indicators can be leading and lagging at the same time. How can that be?
Have you ever played Dobble? Its a brilliant game; infuriating at times but fun. It turns out we can learn a lot from Dobble about how to make faster decisions using charts. See more
The Capability Canvas is the Measureology way of visualising Capability Maturity Model (CMM) scores. CMMs might not be perfect, but the Capability Canvas helps to reveal priorities for finding valuable causal evidence. See more
I love the comments I get from people who see a Causal Decision Canvas for the first time.
Once they get to grips with the cause-effect concept they start exploring the Canvas. They’re drawn into the story of the whole system, the dynamic structure, the feedback loops. See more
‘Transformation’ must be near the top of the list of the most over-used business language. It sounds so grandiose and yet has no universal meaning. See more
Over the holidays the kids decided to count stuff in the house.
Is there something we can learn from the experience of a five and seven year old about measuring things? See more
Yes, measurement is vital for reducing uncertainty and monitoring improvement but its easy to get wrong.
Watch out for these traps and avoid the dark side of KPI dysfunction … See more