Over the holidays the kids decided to count stuff in the house.
Is there something we can learn from the experience of a five and seven year old about measuring things? See more
Yes, measurement is vital for reducing uncertainty and monitoring improvement but its easy to get wrong.
Watch out for these traps and avoid the dark side of KPI dysfunction … See more
How visual analytics from Measureology and the Vanguard Method for service improvement are a powerful combination. See more