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Author: Rich Torr

Seeing Dobble

Have you ever played Dobble? Its a brilliant game; infuriating at times but fun. It turns out we can learn a lot from Dobble about how to make faster decisions using charts. See more

Capability Clarity

The Capability Canvas is the Measureology way of visualising Capability Maturity Model (CMM) scores. CMMs might not be perfect, but the Capability Canvas helps to reveal priorities for finding valuable causal evidence. See more

When Charts Lie

Could something as simple as the charts we use affect the decisions we make? Yes, according to our Visual Signals survey research. See more

Seeing Brains

I love the comments I get from people who see a Causal Decision Canvas for the first time.

Once they get to grips with the cause-effect concept they start exploring the Canvas. They’re drawn into the story of the whole system, the dynamic structure, the feedback loops. See more

Transformation Translation

‘Transformation’ must be near the top of the list of the most over-used business language. It sounds so grandiose and yet has no universal meaning. See more

Counting What Counts

Over the holidays the kids decided to count stuff in the house.

Is there something we can learn from their experience about measuring things? See more

KPI Traps – Can You Avoid Them?

Yes, measurement is vital for reducing uncertainty and monitoring improvement but its easy to get wrong.

Watch out for these traps and avoid the dark side of KPI dysfunction … See more

Signals and Noise

Should a person be rewarded or punished for a random event? I bet most people would say “No” and yet organisations do it routinely with their KPIs.

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Does KPI Accuracy Matter?

There are situations where measurement is rejected with the claim that it isn’t accurate enough. But challenging accuracy could mean that the concept of measurement itself is misunderstood. See more